Customer Service

Shipping & Delivery
Shipping for frozen food goes out Monday thru Wednesday with 2 days required for specific sizes. 1 lb. containers are available in most varieties and can be shipped out the same day. Custom orders placed Tuesday thru Saturday will ship the following Monday. Orders placed by 4 pm on Sunday will ship on Tuesday and orders placed by 4 pm on Monday will ship on Wednesday. All others orders will be shipped within 24 to 48 hours of order placement unless otherwise notified. For any South Florida local delivery to your door, please contact Fiesta Pet Deli direct at 954-971-2500

Privacy & Security
For Privacy please refer to Privacy Policy link. All orders on our site are encrypted using Secure Socket Layer (SSL) technology - one of the most prevalent and secure systems available online. SSL is an extremely complex form of cryptography that makes it virtually impossible for a third party to decrypt any personal information you provide. You can rest assured that your personal and credit card information is protected when transmitted online. You can find detailed information about SSL technology and how it works online using any of the search engines. A good place to start is by visiting Webopedia's discussion on SSL.

Returns & Replacements
There is a 30-day return policy for defective items or products damaged in shipping. In order to be refunded, you will need to notify Fiesta Pet Deli upon delivery of item if damaged

Ordering
Please add desired items to your cart or call the store directly if you do not see want you are looking for. 954-971-2500

Payment, Pricing & Promotions
Payment is due upon completion of order, please check back often for promotions and sales.
Viewing Orders
When you are ready to view your order, please follow the link “My cart” located in the upper right hand portion of the screen.

Updating Account Information
If you need to change or correct some of the information you provided to www.fiestpetdeli.com, you can make edits by signing in to "My Account."